The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Australia : 1 - 8 business days
- Canada : 1 - 8 business days
- North America : 1 - 8 business days
- Europe : 1 - 8 business days
- Australia, New Zealand and Oceania : 1 - 8 business days
- Asia Pacific : 1 - 8 business days
- Latin America and the Caribbean : 1 - 8 business days
- North Africa and the Middle East : 1 - 8 business days
- Sub-Saharan Africa : 1 - 8 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept exchanges and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 1 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Rebelle uses the eco-friendly and natural material for all items. Due to this material, Rebellecreations are stretchable hence extremely comfortable.
Please check our SIZE CHARTS in the gallery section on our website:
Some items we have in stock and some items need to be made, please dont hesitate to contact us!
It takes 6-10 working days to make the item especially for you.
☾ Handwash in warm water is recommended
☾ Iron-friendly on medium heat
☾ Dry-cleaner friendly
☾ No salt or chlorine water to maintain the integrity of the prints
Gift wrapping and packaging
Do you like Rebelle so much that you want to do a wholesale order? That is possible, minimum order is 10 pieces.
Shipping Address *IMPORTANT*
We kindly ask you to please provide us with an address that is different from P.O. box and a phone number of the receiver, as it is a requirement of the shipping companies. The phone number provided will only be used for the delivery service.
Will I be charged customs and duty fees on my international purchase?
As rules differ for each country, please check with your local customs office about any duties or taxes you may need to pay to receive your purchase. Tao Muse is not liable for any import related charges.
* All international orders please note, your order may be subject to customs clearance procedures in the country of arrival that may cause delays beyond our original delivery estimates.
What items can be exchanged?
All tags must be attached
No make-up, lotion, oil, sunscreen or deodorant damage
No scents or odors
No animal fur
Suitable for resale
No rips or tears
No other signs of being worn
All original packaging must be included
Proof of Purchase
Please note, there will be absolutely no exchanges accepted on sale items, underwear and swimwear.
Exchanges must be approved by Rebellewear. Unapproved items that are returned without prior notification are not the responsibility of Tao Muse. Items successfully received for exchange will be carefully inspected upon meeting the Exchange Criteria.
APPROVED exchanges will be carefully inspected to meet Exchange Criteria before exchanging.
UNAPPROVED items that are returned without prior notification are not the responsibility Rebelle team.
SHIPPING charges are non-refundable.
Please contact us if you have any questions before you buy.